Colorado preferred; Remote Considered

At Backbone, we live by the mantra that passion drives results. We partner with leading lifestyle brands to drive growth through integrated marketing and strategic communications. We work with brands we believe in and pair our teammates with brands matching their interests and expertise. When you join our team of smart, driven marketers, you’ll become part of an extended work family, drawn together by a passion for the outdoors and doing great work for great brands. 

The Job

The Associate Director of Account Management is a deliberate, calculated, and results-driven role that works across our Strategy, Growth and Integrated Marketing teams. This position is pivotal in managing and developing client relationships, leading account teams, and driving integrated marketing initiatives that deliver measurable results. As the Account Management AD, you will serve as a trusted advisor to clients, fostering strong relationships while ensuring agency profitability and high-quality execution. We anticipate this role to manage between 3-4 integrated clients.

As an Associate Director, this role will be responsible for mentoring and training team members. Developing strategies to stay ahead of the ever-changing digital landscape will be pivotal in the success of this position. The ideal Associate Director of Account Management candidate is a critical thinker who is proactive and decisive.

The Work

• Account Management: Oversee day-to-day management of key accounts, ensuring campaigns are on track, meet budget requirements, and align with client objectives.

• Client Leadership & Strategy: Act as the primary point of contact for high-value clients, providing strategic counsel on integrated marketing initiatives including digital, social, content, PR, and experiential.

• Campaign Planning & Execution: Work closely with internal teams (creative, media, digital, analytics) to create and implement multi-channel campaigns that align with client strategies and KPIs.

• Financial Accountability: Manage account budgets, oversee billing processes, and ensure profitability across projects.

• Performance Reporting: Analyze campaign performance, preparing and presenting regular reports to clients with insights and recommendations for optimization.

• New Business Development: Contribute to agency growth by identifying opportunities for existing clients, supporting new business pitches, and strengthening client relationships.

The Essentials

Note: we consider applicants of all backgrounds. If you are excited about what we’re doing but don’t meet some of the criteria below, please don’t let that discourage you from applying 

• Bachelor’s Degree

• 4-7 years of relevant experience, preferably within an integrated marketing or advertising agency

• Strong strategic thinking and problem-solving skills, with a focus on driving results

• Excellent communication and relationship-building skills

• Demonstrated leadership experience, with the ability to manage and motivate a team

• Proficiency in project management tools and analytics platforms is a plus

Your Capabilities

• Client-Centric Approach: Dedicated to delivering exceptional client experiences through proactive communication and strategic guidance.

• Analytical Mindset: Ability to interpret data and derive insights to inform campaign decisions.

• Project Management: Skilled in managing multiple projects under tight deadlines while maintaining high attention to detail.

• Creative and Strategic Thinking: Capable of translating client goals into actionable, innovative solutions.

• Leadership: Proven track record of leading and developing teams in a fast-paced environment.

• Communication: Strong written and verbal communication skills with peers, clients, and strategic partners.

• Quantitative and Analytical Mindset: Maintains the ability to perform complex analyses and translate into actionable strategies

The Extra Mile

• Knowledge and basic understanding of Backbone’s services and offerings – including, SEO, SEM, Affiliate, Social Media, PR, Programmatic, and Retail Marketing.

• Experience or ability to use a suite of tools and platforms to manage client relationships, campaigns, and workflows including: Project Management, CRM, Campaign Management, Data & Analytics, Content Creation & Design, and Communication.

• Understanding of Backbone’s core values

• A love of the outdoors

• A sense of humor

Be you, on our team. We seek to build an inclusive team and culture that values diverse lived experiences, backgrounds and skill sets. 

Salary: $75,000-$85,000 annually plus benefits, depending on experience

Comprehensive Benefits:

• Medical coverage (including Employer 100% paid option)

• Dental coverage

• Vision coverage

• 401 (k) match

• Wellness benefit

• Home office stipend

• Professional development/education assistance

• Paid volunteer hours

• Parental leave

• Flexible schedule

• Company-wide offsites

• Remote/hybrid workplace

About Backbone Media: We are the country's leading active lifestyle media agency. For 27 years, Backbone has partnered with brands big and small to develop and execute effective, integrated media strategies. With offices in Carbondale and Denver, Colorado, Backbone has been consistently included on Outside Magazine’s “Best Places to Work” list.

Please no phone calls regarding job inquiries.

Backbone provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.